Our vision.
We recognise that life’s journey can present various challenges and transitions, and during these times, individuals may require additional support to navigate through them effectively.
Our focus is a steadfast commitment to the holistic wellbeing of all our participants. Whether it’s coping with a change in circumstances or adapting to a new phase of life, our team will provide the compassionate assistance and guidance individuals need to get things back on track.
Our approach is rooted in empathy and understanding, acknowledging the unique experiences and needs of each individual.
Our mission.
To provide quality, personalised services to all our participants while helping meet the physical, mental and emotional needs of our participants and their families.
Our story.
Light Street Care was born from the shared experiences of two women, each raising children with disabilities. Fuelled by a deep understanding of the challenges and unmet needs within the disability community, they’ve embarked on a journey to create a business that would make a meaningful difference in the lives of individuals with disabilities and their families.
Drawing upon their firsthand experiences as caregivers and advocates, they set out to establish a business that prioritises empathy, inclusivity, and innovation. With a vision to provide comprehensive support services that address the diverse needs of their community, they combined their expertise in business management to develop a range of tailored solutions.
From support coordination and plan management to allied health services and community programs, our business is dedicated to empowering individuals with disabilities to thrive and flourish. Through our collaborative approach, unwavering commitment and passion for positive change, we are proud to be making a tangible impact on the lives of those we support, while championing a more inclusive and equitable society for all.
Our promise.
Our team of experts are always ready to help pave the way.
We are proud of the long-standing relationships we have developed with our participants and their families, and the trust they place in us.
We stand out from other providers because of our unwavering dedication to personalised care and support. Unlike some providers who may offer generic solutions, we take the time to truly understand each participant’s unique needs, preferences, and goals. This personalised approach allows us to tailor our services accordingly, ensuring that every participant receives the individualised attention and support they deserve.
Our commitment to transparency and integrity sets us apart. We believe in open and honest communication, and we strive to ensure that our participants are fully informed and empowered every step of the way. Whether it’s explaining complex NDIS processes, clarifying financial matters, or addressing any concerns or questions, we prioritise clear and respectful communication at all times.
Continuous improvement is the cornerstone of our approach, driving us to constantly evaluate and refine our services to better meet the evolving needs of our participants.