FAQ’s
As a registered NDIS service provider, we can help you prepare for the NDIS. This will involve helping you understand the eligibility requirements and when the scheme will be available in your area. We understand that preparation is essential, therefore we will work with you and your support networks to ensure you are adequately prepared for your meeting with the NDIS planner who will approve your financial package.
For many years, we’ve been supporting great outcomes for many people who access our services with or without a NDIS plan. Some of the services we provide include:
- Allied Health including speech therapy and occupational therapy
- Support Coordination
- Plan Management
Book in for assessment, which is either one or two hours, and then a therapist will be able to indicate if your child requires therapy.
No, anyone can place a child’s name down for an assessment or therapy. No referral is required.
Yes. We need to do an assessment to know exactly what level your child is at and also, we need to have a baseline to show improvement.
Being plan managed means that a NDIS-registered plan management provider (such as Light Street Care) takes care of the admin of your NDIS funding. We pay your invoices and store your receipts for you, so you don’t need to worry about claiming payments through the NDIS MyPlace Portal or archiving receipts.
No. Being plan managed means no out of pocket expense to you.
All plan managers need to be NDIS registered and provide you with financial administration services. Your providers send their invoices to us, and we pay them on your behalf.
Yes! You are able to change plan manager any time.
Support Coordination is designed to work with NDIS Participants to build and maintain a support network. This involves:
- Supporting you to understand your NDIS plan;
- Assisting you to have choice and control over your NDIS services and other supports;
- Assisting you to get you through any challenges that might come up with your support services; and
- Capacity building.